1. Geographic Scope and Limitations
Supreme Peptides fulfills dispatches and domestic deliveries exclusively within the sovereign territory of the Republic of India. Cross-border logistics, international shipping, and export-controlled transfers are strictly outside our operational scope and are not supported.
2. Dispatch Protocols and Handling Windows
All orders undergo rigorous quality control packaging and are dispatched within 48 business hours following successful verification and confirmation of payment. Business days exclude Sundays, national holidays, and regional gazetted holidays.
3. Delivery Timelines and Transit Estimates
Transit times are determined by third-party carrier networks, destination zoning, and local logistics infrastructure. Metro areas typically receive delivery within 2 to 4 business days post-dispatch, whereas Tier-2, Tier-3, and remote locations are estimated at 4 to 7 business days. Supreme Peptides is not liable for carrier-related transit delays arising from force majeure, severe weather, regional disruptions, or general logistics bottlenecks.
4. Shipping Fees and Tariffs
Standard domestic shipping is free for prepaid orders. Cash on Delivery orders include the COD handling fee shown during checkout; this fee is separate from the order value and is non-refundable after the order is shipped.
5. Packaging Integrity and Product Stability
All research materials are dispatched in high-integrity, tamper-evident outer packaging to ensure confidentiality, security, and protection of compound structures. Lyophilized (freeze-dried) chemical compounds are highly stable in their physical form, resisting environmental degradation during typical transit intervals. As a result, active cold-chain handling or thermal insulation is not required for transport.
Recipients are required to inspect all tamper-evident packaging seals upon delivery. Any shipment demonstrating visible damage, compromises, tears, or leakage must be documented with photographic evidence and reported to customer support within 48 hours of delivery.